Unbelievably Poor Service

B Phillips

Ok UPS shipping insurance is bullshit.  I learned this the hard way and now I want to dispense this information to you so you don’t fall victim to the UPS insurance scam!  First off, what is the purpose of UPS?  My understanding is they are a nationwide delivery service, not your only shipping option, but in their opinion your best option.  And the way this so called “Customer Friendly,” business operates, is you pay them money, in return they deliver your package.  The process works like this, I pay X dollars to ship Y package.  In return I am guaranteed two things: A) My package will be shipped and arrive in a timely manner, and B) It will arrive safely.  In my instance neither happened.  And you know what the solution was?  “Uh did you have insurance on this item sir? No I didn’t.  Well then we pretty much just shit on you!”  Basically the way this breaks down is if you don’t pay the extra insurance cost, then UPS is not held accountable for your package, or their word.  They could pretty much wipe their ass with your package and you are shit out of luck! (No pun intended.)  The mere act of offering package insurance is offensive to me.  Why should I have to pay you extra to do the job I’m paying you to do initially.  Why should not mutilating or whipping your ass with my package be considered an add-on feature to my delivery?  What’s next, don’t kick me in the ass on my way out the door insurance?  So shippers beware!!

**PS about a month after this chapter was entered, and letter sent to the company there policy changed, so packages are automatically insured up to a certain amount!! Coincidence, I don’t think so!!!!!